FAQs

Purchasing

Where can I buy NuSkool Snacks?

Online: You can buy our bars directly from our website. In-Store: Check our store locator for nearby retailers (stores may carry select SKUs only).

My local store doesn't carry NuSkool Snacks. What should I do?

Fill out our “Request Us!” form so we can contact them to stock the product. Meanwhile you can order directly.

Do you send free samples?

We do not ship individual bars as samples, but you can try our 6-Bar Sampler.

How do I apply my discount code?

Enter your discount code in the “Discount” box in your cart or at checkout then click Apply. If problems continue, email hello@nuskoolsnacks.com.

My discount code isn’t working, what should I do?

Ensure your shipping address fields are filled in completely.
Check that the code was entered correctly.
Ensure your order is not a subscription (discount codes may not apply to subscriptions).
If issues persist, contact hello@nuskoolsnacks.com.

Where do you ship to?: We ship within the United States. International shipping is being planned — sign up to our newsletter for updates.
Can you ship to a P.O. Box?: Not at this time. This feature is coming soon — sign up for updates.
How long will it take to receive my order?: In-stock orders typically ship in 1-2 business days. After shipping, delivery is usually within 2-3 business days.
How do I track my order?: Once your order ships we’ll send a shipping confirmation email with your tracking ID. If you have an account, you can also find the tracking number in your Order History.
It’s hot! How do I keep my bars from melting when they ship?: Our bars use real chocolate which is temperature-sensitive. In warm months we use expedited/temperature-sensitive shipping. Be sure to receive your package promptly and avoid extended sunlight exposure.

Can I exchange or return my product?: Yes — we stand by our product 100%. If you’re not completely satisfied, contact us within 7 days of receipt at hello@nuskoolsnacks.com. We can arrange a return or exchange for unopened boxes. Customer pays return shipping. Multiple-box returns are handled case-by-case. Refunds up to US $50/order.

What is NuSkool all about?: NuSkool is the “deliciously convenient, low-sugar way to snack.” We believe in positivity, pursuing better, and having joy. Our mantra: Good. Clean. Fun.
Where do you manufacture your products?: We were born in Venice, California. We source globally but manufacture all our products in the USA.

Are NuSkool Krunch Bars keto?: Yes — all of our Krunch Bars are keto-certified.
Are NuSkool Krunch Bars gluten-free?: Yes.
Are NuSkool Krunch Bars dairy-free?: Yes.
Are NuSkool Krunch Bars vegetarian?: Yes.
Are NuSkool Krunch Bars soy free?: No — they contain soy protein.
Do NuSkool Krunch Bars contain sugar alcohols?: No — they have 0 g added sugar, no artificial sweeteners or sugar alcohols.
Do NuSkool Krunch Bars have a shelf-life?: The shelf life is 12 months from manufacturing date. See the “Best By” date printed on the wrapper.
Are NuSkool Krunch Bars only for people on the keto diet?: No — while they're keto-friendly, they’re great for anyone looking for a tasty, low-carb, low-sugar snack at any time of day.